FAQ

IS THERE A MINIMUM ORDER REQUIREMENT?

10 units is our minimum order. Please note that one Rockabye Baby! Starter Kit meets the minimum requirement.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept Visa, MasterCard, American Express, Discover and more. If you'd like to pay by check or money order, please contact us at customerservice@cmhlabelgroup.com.

HOW LONG DOES IT TAKE FOR ORDERS TO ARRIVE?

Orders are typically processed within 1 to 2 days of receipt and take approximately 1 week to arrive if shipping to addresses within the continental United States. Please allow for additional time on orders shipping to Hawaii, Guam and Puerto Rico.

HOW MUCH DOES SHIPPING AND HANDLING COST?

Shipping and handling fees vary and are based on individual order details which are visible at checkout prior to completing your order.

THERE'S A PROBLEM WITH MY ORDER. WHAT CAN I DO?

Contact us! We'd love to fix any problems that may come up. Email us your first and last name, order number and a brief description of the problem to sales@cmhlabelgroup.com.

I HAVEN'T RECEIVED MY ORDER. WHAT SHOULD I DO?

Please contact our customer service department via email at customerservice@cmhlabelgroup.com or by phone at 800-373-8073. We would be happy to track your order.

CAN I RETURN PRODUCT?

Although we do not issue refunds, we will gladly replace defective product.

 

Rockabye Baby! and Hushabye Baby children's music CDs have been lab tested and approved in accordance with the guidelines set forth in the 2008 CPSIA (including limits on lead and phthalates content). Our General Certification of Conformity for each series and the accompanying test reports can be downloaded by clicking on the individual links below:

Rockabye Baby! General Certification of Conformity

Hushabye Baby General Certification of Conformity

 

ATS Test Ref C133633 Rev.2

ATS Test Ref C135539[-1]

BV Test Ref 51090080184

BV Test Ref 51090120060